FAQs for Clients

Is Dr. Wenzel taking on new clients?
Dr. Wenzel has recently expanded her clinical practice and is taking on new clients. Her hours are Monday afternoons, Tuesdays mid-morning through early evening, Thursdays mid-morning through early evening, and Friday afternoons.

Is Cognitive Behavioral Therapy (CBT) the only type of treatment that Dr. Wenzel practices?
The majority of Dr. Wenzel’s clients are interested in CBT. Dr. Wenzel also has training in and delivers other evidence-based treatments, including Dialectical Behavior Therapy (DBT), Interpersonal Psychotherapy (IPT), Mindfulness-Based Cognitive Therapy (MBCT), Integrative Behavioral Couple’s Therapy (IBCT), and Quality of Life Therapy. The common feature among these approaches to treatment is that they are evidence-based, meaning that there is scientific evidence to support their efficacy for the types of anxiety and mood disorders that Dr. Wenzel typically treats. It is important to keep in mind that Dr. Wenzel works collaboratively with all of her clients to develop an individualized treatment plan, so that all of these treatments are delivered in a way that is individualized for the particular client.

What types of conditions does Dr. Wenzel treat in her practice?
Dr. Wenzel works with a broad range of adult and adolescent clients with emotional, behavioral, and/or adjustment problems. Some examples of the types of issues she addresses in her practice include:

  • Depression
  • Postpartum depression and anxiety
  • Generalized anxiety
  • Panic attacks
  • Phobias
  • Social anxiety
  • Posttraumatic stress disorder (PTSD)
  • Obsessions and compulsions
  • Stress
  • Adjustment to life transitions
  • Relationship problems
  • Borderline personality disorder
  • Recovery from bipolar disorder
  • Suicidal thoughts and behavior
  • Loss and grief

When will I start to notice the effects of treatment with Dr. Wenzel?
Many of the evidence-based treatments that Dr. Wenzel practices are meant to be short-term and time-limited, such as 8 to 20 sessions. However, this range varies widely; some clients need only a few sessions before they perceive that their needs have been met, whereas others recognize that they struggle with long-standing issues and choose to stay in psychotherapy for a longer period of time. The length of time that clients stay in treatment is often influenced by the severity of the problems that they are experiencing, as well as the degree to which they apply the work done in treatment outside of session.

What is Dr. Wenzel’s view of medications?
Research shows that both medications and psychotherapy are efficacious treatments for many of the problems listed above. However, it also shows that some types of psychotherapy, such as CBT, are associated with a better outcome after treatment is over and clients are followed over a period of time. Dr. Wenzel sees many clients who choose not to take medications as well as many clients who are taking medications concurrently as they participate in psychotherapy. If you are unsure whether medication is right for you but would like to begin with psychotherapy, Dr. Wenzel can work with you to evaluate whether medications would be a useful addition to your treatment plan, and she can refer you to one of several psychiatrists with whom she has a professional relationship.

How can I schedule an appointment?
Initial contact via email is preferable. Dr. Wenzel can be reached at awenzel@dramywenzel.com. Those without email access can make initial contact with her by calling 267.746.0566. She will return your message within 1-2 business days, unless you receive an automated message that she will be out of the office for an extended period of time. She will orient you to her approach, fees, policies, and office location. In addition, she will ask you questions about your schedule and what you hope to get out of treatment to determine whether working together can meet your needs.

Where is Dr. Wenzel’s practice located?
Dr. Wenzel’s office is located in the Rosemont Plaza, situated at 1062 Lancaster Ave, Rosemont, PA (corner of Lancaster and Airdale, near the McDonald’s). Her office is located in Suite #24.

Is there parking at the Rosemont Plaza?
There is a large parking lot, free of charge, for clients who visit Dr. Wenzel at her office.

Does Dr. Wenzel accept insurance?
Dr. Wenzel does not accept insurance. However, she can supply you with a receipt with your dates of service that you can submit to your insurance for reimbursement. Although Dr. Wenzel cannot guarantee that your insurance will compensate you for your visits, many of her clients have found that they are reimbursed 50% or more of the session fee.

What is the cancellation policy?
All cancellations must be made within 24 hours of the scheduled appointment. Failure to do so will result in a bill for the agreed upon session fee. The reason for this policy is that Dr. Wenzel reserves each session time especially for you and does not offer the time to other clients.